This thread is locked. Already have an HP account? Product sold by third party: HP encountered an error while trying to scan your product. Select from the products you own.
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When you remove the plastic wrap, the paper label on the top of the ink cartridge tears slightly, which is necessary to properly vent the ink cartridge.
I do not understand why I cannot alter the paper size settings on this printer. How does HP install software and gather data?
Mechanical noises during the cleaning process are normal. As the issue is with the printer settings which is too high on the paper, try these steps and check:. If cleaning the printhead using the automated tool does not resolve the issue, continue to the next step.
HP Customer Support – Software and Driver Downloads
A clean disposable container capable of holding enough water to submerge the printhead. To see if your product is still under warranty, go to the warranty check website http: Product has been exchanged: Contact HP Support to schedule a repair or replacement. If the print quality on the test page is satisfactorytouch No to return to the current print job.
Run your finger along the top of the ink cartridges to feel for any that are protruding, and if any are, press down firmly until each ink cartridge snaps into place.
The list of all available drivers for your product is shown above. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. HP encountered an error while trying to scan your product.
Otherwise, ink might priner from the ink cartridge. Not sure which drivers to choose? This could take up to 3 minutes, depending on your computer and connection speed.
Printing problem – HP Photosmart Plus B printer – the print is too – Microsoft Community
You do not need to replace ink cartridges until print quality becomes unacceptable. Malvis17 Replied on December 1, If HP replaces your printhead assembly under warranty, you receive a new printhead assembly, cleaning materials, and a full set of new ink cartridges. One or more of the values entered is not permitted. Any warranty support needed would be completed by the reseller that sold the product.
Solution and Diagnostic Data Collection. If replacing any low or empty ink cartridges does not resolve the issue, continue to the next step. If using genuine HP ink cartridges does not resolve the issue, continue to the next step.
If replacing the printhead does not resolve the issue, continue to the next step.
Is my Windows version bit or bit? Asia Pacific and Oceania. Clean the printhead From the printer control panel, use an automated tool to clean the printhead. This product was sold by a third party.
Already have an HP account? Complete printre three stages if necessary. Place the sample in the output tray when you package your printer for shipping.
Manually cleaning the printhead should only be performed if the printhead is no longer under warranty.